Clear, fair terms that govern your use of HomeReflect and protect both you and us as we build something special together.
Welcome to HomeReflect! These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” or “you”) and HomeReflect (“we,” “us,” or “our company”). By accessing our website, creating an account, signing up for updates, requesting information, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
If you do not agree with any part of these terms, please do not use our website or services. Your continued use of our website after any changes to these Terms constitutes your acceptance of the updated terms. We recommend that you review these Terms periodically to stay informed of any updates.
These Terms apply to all users of our website, including casual browsers, newsletter subscribers, customers, and any third parties who access our site. Additional terms may apply to specific services, which will be presented to you at the time of use.
What This Means
These terms create a legal agreement between you and HomeReflect that governs your use of our website and services. By using our website and services, you're agreeing to these guidelines that help us work together successfully and protect both parties.
Think of these terms as a mutual agreement that sets clear expectations about what you can expect from us and what we expect from you. They help ensure a fair, safe, and positive experience for everyone involved.
HomeReflect is a family-owned business specializing in handcrafted smart mirrors that blend cutting-edge technology with premium design. Our father-son team creates custom mirrors that serve as both functional technology and beautiful home furnishings. We are currently in the development and pre-launch phase, with an anticipated launch in Summer 2026.
Our services include both digital offerings (website, newsletters, customer support) and physical products (smart mirrors, frames, accessories). We provide end-to-end service from initial consultation through installation support and ongoing customer care.
We believe in creating a positive, respectful community around HomeReflect. To ensure the best experience for everyone, we ask that all users conduct themselves responsibly and respectfully when using our website and services. These guidelines help protect our business, our other customers, and the integrity of our platform.
Violation of these conduct guidelines may result in suspension or termination of your access to our services, cancellation of orders, and in severe cases, legal action. We reserve the right to refuse service to anyone who violates these terms.
Every HomeReflect mirror is individually handcrafted by our father-son team with meticulous attention to detail and quality. We take pride in our craftsmanship and stand behind every product we create. Our warranty terms are designed to be fair, comprehensive, and protective of your investment while being sustainable for our small business.
These warranty and product terms apply to all physical products sold by HomeReflect, including mirrors, frames, accessories, and mounting hardware. Digital services and software are covered under separate terms as outlined in our Privacy Policy and these Terms of Service.
Warranty does not cover damage from misuse, accidents, natural disasters, or normal wear and tear.
Important Legal Information - Please Read Carefully
As a small family business, we must establish reasonable limits on our legal liability to remain financially viable while still providing excellent products and service. These limitations are standard in the industry and allow us to offer competitive pricing while maintaining quality craftsmanship.
These limitations do not affect your rights under consumer protection laws, product warranties, or our commitment to customer satisfaction. They simply establish reasonable boundaries for legal claims and potential damages.
Our total liability to you for any claim, regardless of the theory of liability (contract, tort, strict liability, or otherwise), is limited to the amount you actually paid to HomeReflect for the specific product or service that is the subject of the claim. This limitation applies to all damages collectively, including but not limited to direct, indirect, incidental, consequential, and punitive damages.
This liability limitation does not apply to: (1) death or personal injury caused by our gross negligence, (2) damages caused by our intentional misconduct, (3) violations of consumer protection laws where such limitations are prohibited, or (4) our obligations under the product warranty terms outlined above.
We accept full responsibility for issues directly caused by our actions, products, or services:
Certain types of damages are beyond our reasonable control or responsibility:
Your privacy is paramount. Please review our Privacy Policy for details on how we handle your information.
We may update these terms occasionally. We'll notify you of significant changes via email or website notice.
Last Updated: January 1, 2025
We believe in transparency and are always happy to explain any part of these terms. Don't hesitate to reach out.